Returns & Exchanges
At Island Creations, we want you to be fully satisfied with your athletic gear. If your purchase doesn't meet your performance needs, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the sports gear you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the equipment or apparel is in its original, unworn condition.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing